1. Spend a few minutes talking with him or her on the phone, ask about their approach to working with patients, their philosophy, whether or not they have a specialty or concentration (some psychologists for instance specialize in family counseling, or child counseling, while others specialize in divorce or coping with the loss of a loved one.) If you feel comfortable talking to the counselor or doctor, the next step is to make an appointment.

2. On your first visit, the counselor or the doctor, will want to get to know you and why you called him or her. The counselor will want to know– what you think the problem is, about your life, what you do, where you live, with whom you live. It is also common to be asked about your family and friends. This information helps the professional to assess your situation and develop a plan for treatment.

3. If you don’t feel comfortable with the professional after the first, or even several visits, talk about your feelings at your next meeting; Don’t be afraid to contact another counselor. Feeling comfortable with the professional you choose is very important to the success of your treatment.